Survizo / For brands and marketing teams
For brands and marketing teams
Hear what your customers think before the decision is made.
Survizo gives your brand a private online community, in your name, where customers who chose to join answer your questions whenever you ask. Your marketing team can run it themselves, from a quick poll to a full survey.
Ask for a video answer, or talk to a few customers on a video call, with nothing to install. Survizo's AI drafts a short written summary, and you download a slide deck for the meeting.
Your community
A community your customers recognise as yours, from the first screen.
- Address
- Your community at its own web address, such as yourbrand.survizo.com.
- Look
- Your logo and colours on every screen, and sign-in and sign-up pages built from ready-made templates.
- Invitations
- By email in your brand's design, or from your own WhatsApp Business number to customers who have opted in.
The problems
Get the answer while the decision is still open.
The decision comes before the research does.
Add your logo and your customer list, and your first poll can go out the same day. Then watch the results move as people vote.
The scores dropped, and nobody can say why.
Ask customers for a short video answer and hear the reason in their own voice. Press once and a video answer becomes text you can quote. For a bigger question, hold a video call with one customer or a small group, with nothing to install. Afterwards, each AI finding links to the moment it came from, and one tap replays it.
You want to see how a new pack or idea lands.
Show the pack shot full screen, with a few questions underneath. Customers can spin a 3D model of the product, or click through a prototype to try it for themselves. Ask them to tap whatever catches their eye, and a heat map shows which spots drew the most taps. Or line up a few designs as pictures and ask which one they would pick.
There's nobody to write the report.
Survizo's AI reads the answers for you. It sorts what people wrote into themes, each with a short quote, and can include any video answer or call you've turned into text. Ask for a report and you get a summary, the findings and recommended actions in plain language. Every report lists what it read, so you can check a point before you repeat it upstairs.
The meeting wants slides.
Download a PowerPoint deck with your logo on the title slide and a ready-made chart slide for each question that has a chart. The charts are real PowerPoint charts, so you can edit them like any other. The written report downloads as a Word document.
Customer answers end up in a spreadsheet nobody opens.
Survizo writes each customer's scores and answers to their contact in your CRM. The people who talk to that customer see what they said, right next to everything else they know about them.
The work
From one question to the slide that settles it.
Your own team runs every step. Under each one is what your customers see.
Set up
Add your logo and colours, choose your web address, and switch on what customers can use, such as discussions, the feed and private messages.
What customers seeYour brand, from the first page.
Invite
Upload your customer list, then invite by email, or from your own WhatsApp Business number to people who have opted in.
What customers seeAn invitation from a brand they know. They read what joining means and say yes before they're in.
Ask
Post a poll, ask for an answer on camera, or put a pack or a concept in front of them with a few questions underneath.
What customers seeA short task on their phone.
Talk
Open a discussion that runs for days, or book a live video call with the customers you choose.
What customers seeA conversation they can join when it suits them, or a call in their browser. They're asked before any recording starts.
Read
Ask the AI for themes and a first draft of the report, then make it your own.
What customers seeNothing. The AI never analyses their private messages.
Present
Download the deck and the report, or send the results to your CRM.
What customers seeThe same community, waiting for your next question.
The next step
Book a fit call about your next decision.
Tell us about the decision you have coming up. In thirty minutes with the people who build Survizo, you'll find out whether it can help in time.
We quote a plan around what you need, from video answers and live interviews to pack tests, AI reports and the slide deck. How plans work
Run a community all year on a subscription, or have us quote one project, such as a few weeks to test a pack before launch.