Platform

One place to ask your customers and report what they say, under your own brand.

Survizo gives you an online community under your brand, made up of people who agreed to answer your questions. It is built for research agencies, brands, independent researchers and in-house insight teams. The people you invite stay with you between projects, so next week you can ask them again without starting from scratch.

Book a thirty-minute call See all twenty-one question types

What's inside

From the first question to the final report.

On the call we match a plan to your project and tell you what it includes. You can also read how plans work first.

Languages

Ask every market in its own language.

Members and your team can use Survizo in twelve languages, including languages written right to left. A community in a right-to-left language reads right to left throughout, down to every email it sends.

Members choose their own language, and you set the default for each community. Write a survey once and the AI drafts each translation for a person on your team to approve. Answers in every language land in the same columns, so one set of results covers all your markets.

Ways to ask

Twenty-one ways to ask a question.

Each one shows how many people answered it, and its answers go into the same exports as the rest of your survey.

  • Choice and ranking

    • Single choice
    • Multiple choice
    • Dropdown
    • Ranking

    Find out what people prefer, and how often each item came top.

  • Trade-offs and card sorts

    • MaxDiff
    • Card sort

    Make people choose, and see which items matter most and least. A card sort shows how people group things, using groups you set or groups they name themselves.

  • Images and heat maps

    • Image choice
    • Heat map

    See which image people pick, and which parts of a pack catch their eye.

  • Scales, numbers and dates

    • NPS
    • Agree or disagree scale (Likert)
    • Star rating
    • Slider
    • Number
    • Date

    Measure how strongly people feel, how likely they are to recommend you, or when something happened.

  • Grids

    • Matrix
    • Carousel

    Rate many items on one scale in a single question.

  • Open text and video

    • Short text
    • Long text
    • Video answer

    Hear it in people's own words. The AI then drafts the themes from what they wrote or said on video.

  • Files and signatures

    • File upload
    • Signature

    Collect a photo, a document or a signature without leaving the survey.

Quick polls and discussions are covered under Community and conversation, and live interviews have a page of their own.

All twenty-one, in depth

Members' data

Your members' data, kept separate and kept safe.

Everything members tell you is encrypted, both while it's stored and while it's being sent.

  • Each community stands alone.

    Each community keeps its own members, settings, emails and look, so one brand's customers never mix with another's.

  • Recordings play for your team alone.

    Members never see call recordings. Each time someone on your team presses play, Survizo checks they're allowed to watch it.

  • Support access is yours to grant.

    If you set up the account yourself, our support team sees nothing until you switch their access on. Everything they look at or change shows up in your audit log.

  • Records you can get back.

    If a record is deleted or changed by mistake, our team can restore your records as they stood at any second in the last thirty-five days.

  • Members can take their data.

    Members can download what their community holds about them, without waiting on your team. They can also see what would be deleted, anonymised or kept, then ask for it to be erased.

  • Consent to the exact words.

    Survizo stores each member's consent with a fingerprint of the exact wording they saw. Edit that wording later and the record still proves what they agreed to.

Security and privacy Ask us on a thirty-minute call

The next step

Thirty minutes to know whether it fits.

Talk to the people who build Survizo. Bring a project you have coming up, and we'll show you how it would run.

What the call covers

  • What you want to learn, and from whom.
  • Survizo, shown on a project like yours.
  • Next steps and, if it fits, a launch date.

Take a plan as a subscription, or run one community for a single project. We quote on the call and tell you exactly what yours includes.

We answer within one working day, Monday to Friday, UK time. We use these details to arrange the call and to keep a record of our conversation. Privacy

Just have a question? Write to us on the contact page.