Customers you can ask this week
A bank needs to know whether a letter makes sense. A snack brand needs to know which pack gets picked up. A retailer needs to know why shoppers abandon the checkout. Each one is a question for your own customers, and you can ask them this week.
A community is a group of your own customers who said yes to more questions. Invite them once by email, or from your own WhatsApp Business number if they have opted in, and they stay on hand for your next question. Survizo gives you that community under your own brand, with your logo and colours on every page your customers see.
Financial services
Banks, insurers and lenders learn why customers move their money, and why others stay. They test a letter before it goes out, and watch customers click through new app screens before launch.
Consumer goods
Food, drink, beauty and household brands put new packs and claims in front of the people who buy them. Their customers film the product in their own homes, so the brand team sees how it is really used.
Retail
Retailers ask shoppers about the store, the app and the loyalty scheme. They split the answers by city and compare one with another before they commit to a change.
Built to keep your customers' trust
Whatever you sell, the people who answer are your customers. Here is how Survizo looks after them.
- Survizo records each customer's consent with the exact wording they agreed to.
- Customers can download what the community holds about them, or ask for it to be erased.
- Each community stands alone, so your customers only ever see your brand.
- You decide which colleagues and partners see each part of the community.
You can ask your first question the day you set the community up. Survizo then gives you the slide deck, the Excel workbook and the written report from the same results, so every figure matches.
How plans work shows what each plan includes, and we quote yours after a short call.
The next step
Find out in thirty minutes whether Survizo fits.
If you can invite your customers, you can build a community with them. Tell us what you need to learn, and on the call we'll tell you whether Survizo fits.
Or read how teams use a community for concept testing, new product development, brand tracking and customer experience.
Fill in the form and we'll set up the call.